How Do Cache and Cookies Work?

• When you visit a website (specifically our service), it creates cookies that make your browsing experience easier by storing your browsing data.
• The cache stores parts of web pages, like images, allowing for quicker access when you revisit them.

Why Do I Sometimes Need to Delete Cache and Cookies?

• Caches and cookies store information that can sometimes lead to difficulties in loading or formatting websites. Deleting this data can help resolve these issues.

How to Clear Cache and Cookies:

On the WhiteDoc page, click on the padlock icon on the left side of the URL bar:

In the drop-down menu, select ‘Cookies and site data’ :

Then, click on ‘Manage cookies and site data’:

In the next window, click the trash bin icon next to ‘whitedoc.ua’ and ‘edo.whitedoc.ua’ to delete them:

After deletion, click the ‘Finish’ button in the same window and reload the page.

Once you've completed these steps, you can log in to the service again.

Now you have a clearer understanding 😉
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