Supported devices, browsers, and screen resolutions

Written by Анатолій

Updated 6 days ago

WhiteDoc can run as a browser-based application on the following devices:

Desktop
Tablet
Mobile

When you initialise or change the screen resolution, the system checks to see if the current screen resolution suits the user's continued smooth operation.

It also checks the operating system and browser versions.

We recommend that you have one of the following screen resolutions and one of the following operating systems and browser versions for the platform to function correctly

Supported screen resolutions

Desktop	minWidth = 1440
Tablet	minWidth = 756	maxWidth = 1439
Mobile	minWidth = 320	maxWidth = 755

On screens with unsupported resolutions, a notification window with instructions is displayed

Supported browser and OS versions

We cannot specify a specific version, but we constantly support the latest versions of operating systems and browsers according to the list below:

Google Chrome	2 latest versions
Mozilla Firefox	latest version
Microsoft Edge	2 latest versions
Safari	2 latest versions
Opera	2 latest versions
Opera Mini	2 latest versions
Firefox ESR	latest version
iOS	2 latest versions

Warning!
We do not support IE 11 (Internet Explorer)

User messages

If the user is using a desktop computer, they will be prompted to:

Oops... Screen resolution you use is too small to work comfortable.
Please, expand your browser window on full screen and decrease page scale:
on Windows and Linux - press on Ctrl + Minus (-)
on macOS - press on ⌘ + Minus (-)
Thank you! We are working to solve this.

If the user is using a mobile or tablet device, they will be prompted to change it orientation to landscape or portrait:

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